Accessibility Statement

Our Commitment

Newburst Financial is committed to ensuring that our website and services are accessible to all individuals, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

Accessibility Features on This Website

• Keyboard Navigation:All pages can be navigated using a keyboard without a mouse
• Screen Reader Compatibility:Our pages use semantic HTML, ARIA roles, and descriptive alt text for images and icons
• Color Contrast:Text and interactive elements meet WCAG AA contrast ratio requirements
• Responsive Design:The website is fully functional on mobile devices, tablets, and desktops
• Form Labels:All form fields include descriptive labels and error messages
• Focus Indicators:Keyboard focus is visible on all interactive elements
• Skip Navigation:A “skip to main content” link is available for keyboard users
• Bilingual Content:Key service information is available in Spanish to serve Nassau County’s Spanish-speaking community

Assistive Technology Support

This website has been tested for compatibility with:

• NVDA and JAWS screen readers (Windows)
• VoiceOver (macOS and iOS)
• TalkBack (Android)
• Major browsers: Chrome, Firefox, Safari, Edge

In-Person Accessibility

Our Valley Stream, Nassau County office is committed to serving all clients:

• Accessible parking and entry at our office location
• All services can be conducted by phone if in-person visits present difficulties
• Documents can be provided in large print upon request
• We accommodate clients who require additional time or communication accommodations
• Bilingual (English/Spanish) service available for all clients

Known Limitations

We are continuously working to improve accessibility. Some older content or third-party embedded tools may not fully meet WCAG 2.1 AA standards. We are actively working to address these areas.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any barriers accessing our content or services, please contact us:

• Phone:(516) 123-4567 (Mon–Fri 9AM–6PM, Sat 10AM–3PM)
• Email:info@newburstfinancial.com
• Address:[Office Address], Valley Stream, NY 11580

We aim to respond to accessibility feedback within 2 business days and will work to provide an accessible alternative or address the issue promptly.

Formal Complaints

If you are not satisfied with our response, you may contact the New York State Division of Human Rights at dhr.ny.gov or the U.S. Department of Justice ADA Information Line at 1-800-514-0301.